Frequently Asked Questions

ZIO is an intelligent application designed for RBQ-certified electricians in Quebec. It allows you to create professional quotes in minutes using artificial intelligence. Take photos of your projects, and the AI automatically analyzes the required materials and calculates costs.

1. Log in to your ZIO account
2. Click on "New Quote"
3. Enter client information
4. Take photos of the project or manually add items
5. AI analyzes photos and suggests materials
6. Review, adjust if needed, and generate the PDF

ZIO's artificial intelligence uses advanced image recognition to identify electrical components in your photos. It detects outlets, switches, panels, wiring, and other equipment, then automatically calculates the required material quantities and estimated labor time.

After creating your quote, you have several options:
• Secure link: Copy the unique link and send it via email or SMS
• PDF: Download the professional PDF and send it as an attachment
• Direct email: Enter the client's address for automatic sending
The client can accept or decline directly online.

Installing ZIO on your phone offers several advantages:

⚡ Quick access: Launch ZIO with one click from your home screen
📴 Works offline: View your quotes even without internet connection
🚫 No App Store: No download via App Store or Google Play required
🔄 Always updated: The app updates automatically
💾 Space saving: Takes up less space than a native app

ZIO offers a free plan with basic features to let you test the application. This plan includes a limited number of quotes per month. For intensive professional use, paid plans are available with more features and unlimited quotes.

ZIO offers several plans adapted to your needs:

🆓 Free Plan: Perfect for trying - limited quotes per month
⚡ Pro Plan: For active electricians - unlimited quotes, advanced AI analysis
🏢 Business Plan: For teams - multi-user management, advanced statistics

Contact us for more details on current pricing.

You can cancel your subscription at any time from your account settings. Your premium access will remain active until the end of your current billing period. No additional charges will be made after cancellation.

To report a technical issue:

1. Click the ⚠️ button at the bottom right of the screen
2. Describe the problem encountered
3. Add a screenshot if possible
4. Indicate the severity of the problem

Our team will receive your report and work to resolve the issue quickly.

Click the blue ⚠️ button at the bottom right of your screen. You can then:

🐛 Report a bug - Technical issue
💡 Make a suggestion - Improvement idea
❓ Ask a question - Need help
🌟 Send a compliment - What you like

You can also give us a satisfaction rating! We read all your messages.